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SCH Home Health Earns 5-Stars for Patient Experience

Published 09/24/2024

Home Health 5-star for Patient ExperienceSouth County Health is proud to announce that we have received a 5-Star Patient Experience Home Health rating from The Centers for Medicare and Medicaid (CMS). These results highlight South County Home Health's commitment to providing professional, compassionate, and comprehensive care to the community.

According to recent data, South County Home Health exceeded national and Rhode Island averages in the following categories:

  • Care Provided in a Professional Manner: 93%
  • National Average: 88%, RI Average: 90%

 

  • Communication with Patients: 91%
  • National Average: 86%, RI Average: 88%

 

  • Discussion of Medicines, Pain, and Home Safety: 87%
  • National Average: 82%, RI Average: 84%

 

  • Overall Care Rating: 92%
  • National Average: 82%, RI Average: 84%

 

  • Recommendation to Friends and Family: 89%
  • National Average: 78%, RI Average: 83%

These outstanding results reflect the dedication of South County Home Health to providing high-quality, patient-centered care through a team-based approach.

"Our team takes pride in offering the best care possible, and these results reflect that commitment," said Lynne Driscoll, Assistant Vice President, Community Health. "We value our patients' feedback and continuously strive for improvements to ensure the safety and well-being of those we serve. I am incredibly proud of the entire Home Health team for achieving this great recognition."

Learn more about South County Home Health

Learn more about South County Health's awards & recognitions