Dear Friends:
Here at South County Health we are committed to providing you with the highest quality and most compassionate care. At South County Health, our care is always guided by the partnership established with our patients and families and by our recognition of each patient's right to self-determination, comfort, self-expression and dignity.
We are proud of the highly qualified and dedicated professional staff at South County Health and of their commitment to restoring health, promoting wellness and providing comfort in a positive, caring environment. United by this commitment, we all work together in a spirit of communication, collaboration, and harmony to offer you the best possible care.
The South County Health values of caring, respect, integrity, collaboration and excellence are important to all of us to whom you entrust your care. We strive to do all we can to earn your trust and satisfaction and if you have concerns about your care, please let us know.
We thank you for choosing South County Health.
If you have a concern or compliment, you may send your comments using the form below, email feedback@southcountyhealth.org, or call 401-788-1717. Please note: This form should only be used for patient and visitor feedback and is not to be used to solicit sales or for business inquiries.
Should you have a concern that is unresolved, you have the right to contact The Joint Commission. You can contact The Joint Commission at 800 994-6610 or 1 Renaissance Boulevard, Oakbrook Terrace, IL, 60181.
South County Health appreciates the feedback provided to us as it helps us to identify areas where we can improve the quality of care and service we offer to our patients.
In order for us to provide follow up to you, please include the following details in your written correspondence:
1. Name of patient
2. Date of service
3. Name of the department you visited
4. Your comments about your experience
5. Include your name, address, and phone number if you would like follow-up contact
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