For all South County Health Facilities

Mask Requirements

Currently, masking is optional for anyone within our facilities—including patients and guests.

For South County Hospital

Visiting Hours

7:00 am – 7:00 pm

COVID-positive patients will not be allowed visitors or support persons.

Patient Deliveries & Gifts

Mail and gifts, including flowers, are delivered daily to patient rooms. Family and friends should address deliveries as follows:

Patient Name
South County Hospital
Your Room Number
100 Kenyon Ave.
Wakefield, RI 02879

For a patient’s room number, please call Patient Information at (401) 788-1488.

Patient Identification Number (PIN)

At South County Hospital, we value the privacy of patient health information. To ensure confidentiality, we assign a four digital Personal Identification Number (PIN) upon a patient’s admission to the hospital.

If patients would like a friend or family member to receive information about his/her medical condition, please share this PIN with them. We encourage designating one family member or friend who can receive regular updates and share with other friends and family members.

Friends or family members who would like updates about your condition may call the main hospital line at (401) 782-8000 and share the correct PIN to get status updates about your health.

Patient Advocate

At South County Hospital, we are committed to delivering the highest quality, most compassionate care. We respect each patient's right to self-determination, comfort, self-expression, and dignity.

While at the hospital, our Patient Advocate is your resource should you have a concern about your care or that of a loved one. Contact our Patient Advocate, Nadine McCauley, at nmccauley@southcountyhealth.org or by calling (401) 788-1982.

The Patient Advocate should be contacted only if a patient is in the hospital. If you would like to submit a complaint or concern after a hospital visit, please see the options below.

Ways to Give and Share Feedback

Every year, thousands of patients pass through our doors with stories of struggle, strength, hope, and perseverance. Many will form special and lasting bonds with their doctors, nurses, social workers, and other staff.

We understand that gratitude comes in all forms, at South County Health we invite patients, visitors, and staff to say ‘Thank You’ for the care received at South County Health through our Expressions of Gratitude program.

Take a moment to share your story through a simple thank you note, a caregiver nomination, or a philanthropic gift.