A Message to the Community
Addressing the misleading information from the "Save South County Hospital" group
Our Team will Contact You
Once your surgery or procedure has been scheduled, a nurse from our Pre-Admission Testing Department will call you to review your health history and current medication. You will also receive a call from our Patient Registration Department to confirm your registration information and to provide a cost estimate based on your insurance benefits. On the day prior to surgery, you will receive a call from our OR scheduling team to inform you of the time you should arrive for your procedure.
At any time, please feel free to ask any questions or share any concerns you have.
For detailed information, please visit
Patient Identification Number (PIN)
At South County Hospital, we value the privacy of patient health information. To ensure confidentiality, we assign a four-digit Personal Identification Number (PIN) upon a patient’s admission to the hospital. If you would like a friend or family member to receive information about your medical condition, please share this PIN with them. We encourage designating one family member or friend who can receive regular updates and share with other friends and family members.
Friends or family members who would like updates about your condition may call the main hospital line at 401-782-8000 and share the correct PIN to get status updates about your health.
Items to Bring from Home
We encourage you to pack essential items in a small bag or suitcase so you’ll be comfortable during your stay:
- Nightclothes, bathrobe and slippers
- Undergarments
- Toiletries such as toothbrush, comb, lotion, etc.
- Mobile device or tablet as well as charging cords
- Books, magazines, or other comfort items
- List of current medications
- Insurance Cards
- Copy of your Advance Directives (living will, healthcare proxy, etc.)
- Medications your doctor instructs you to bring
- Credit Card or check (if paying deposit on date of service)
Please label eye glasses, hearing aid cases, or other similar items with your name. Please leave valuables such as jewelry safely at home or with a loved one.
Financial Arrangements
South County Health (SCH) is proud of its commitment to provide quality care to all who need it. If you have trouble paying for your care, or are interested in a flexible payment plan, we can help. Visit our financial assistance page for more information
Interpreter Services
South County Health knows it is important that our patients understand the medical care they are receiving. We offer the Stratus Video Interpretive IPAD that offers American Sign Language, as well as multiple languages. Stratus Video is a cloud-based video remote interpretation service that uses innovative technology to connect healthcare providers with licensed interpreters in over 175 spoken and signed languages in less than 30 seconds, on-demand.
We can also connect with a live interpreter, upon patient request, through the Commission for the Deaf and Hard of Hearing of RI for those who are hearing impaired or deaf.
To request services, simply let the Pre-Admission Department or Patient Registration Department know when they call.
Patient Rights & Responsibilities
At South County Health our care is guided by the values of caring, respect, integrity, partnership, excellence, and stewardship. Visit our Patient Rights & Responsibilities page for more information.